A Chinese court ordered a hot pot restaurant to pay 237,000 yuan ($35,000) to a female customer after an angry waiter poured scalding soup on her during heated argument.
The incident occurred in August of last year, at a branch of ‘Mr Hot Pot’ restaurant, in Wenzhou, eastern China. The victim, referred to only as Ms. Lin, was having dinner with members of her family, including her mother and her seven-year-old daughter, when she got into an argument with their waiter over the amount of water in her hot pot. The man walked away as Lin was complaining to him, so she decided to vent by posting a negative review of the restaurant on social media, referencing one of the managers in her post. Online reviews are a big deal in China, as most customers choose where to eat by reading customer reviews.
After seeing her review, the furious waiter returned to Ms. Lin’s table and asked her to remove the post. She refused, so he went back into the kitchen, grabbed a large pot of boiling soup and poured it all over the dissatisfied patron. But he didn’t stop there. Footage captured by CCTV cameras show the 17-year-old waiter pulling the shocked woman backwards in her chair, knocking her head against a counter in the restaurant and the floor, and kicking her with his legs. The raging young man continued to hit her even as six people struggled to restrain him.