Kansai International Airport welcomes tens of millions of passengers every year, but it has developed a system that ensures none of their baggage ever goes missing.
Losing a piece of baggage is always a risk at airports. For example, in the US, data from the Bureau of Transportation Statistics shows that domestic flights lose about 3 million bags every year. With hundreds of millions of individual bags to handle, losing some of them seems like an inevitability, and yet, one busy airport in Japan claims to have never lost a piece of baggage in its three decades of operation. Kansai International Airport, which serves the city of Osaka, opened in September 1994, to relieve the overcrowded Osaka International Airport and has been welcoming millions of passengers per year ever since. The staff at Kansai Airport pride themselves on being extremely efficient at handling passenger baggage, so much so that they have never once lost one.